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Returns & Exchanges

Returns

We accept returns within 28 days, - and only under the below conditions;

Items should be returned new, unused, and with all My Baby Edit tags still attached. Returns that are damaged, soiled or altered may not be accepted.

All items returned, should be returned with a completed My Baby Edit returns form. Unidentified parcels may be returned to the customer.

If your item is faulty. - then My Baby Edit is aligned with the Sale of Goods Act 1979 (as amended) provides for the return of faulty item(s). An item(s) is deemed faulty if it is received damaged or has a manufacturing fault that is immediately evident or occurs within 6 months of the item(s) being received. Where possible item(s) will be replaced for the same product, in the same size and colour, subject to availability. If the item(s) cannot be replaced for the same item, a full refund will be issued. All items returned as faulty will be inspected and any items deemed subject to fair wear and tear will not be accepted as faulty.

 

Exchanges

There is no charge to exchange items for a different size, however all exchanges are based on stock availability. 

Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new piece separately.